STORE UPDATE – We are now open for in-store shopping! We are safely open, following all provincial health and safety precautions.
We are still offering online and phone orders with curbside pickup.
We look forward to seeing you soon!
Frequently Asked Questions
Please view our Rama Cannabis FAQ’s and learn more about shopping in-store and online as well as our legal and social responsibilities.
Retail Store FAQ • Online Store FAQ • Legal and Social Responsibility
Rama Cannabis In-Store FAQ’s
5988 Rama Road, Rama, Ontario L3V 6H6
Near Orillia, Ontario and across from Casino Rama.
Call Today: 705-326-0960.
10am – 8pm, 7 days per week.
Yes. Any government-issued photo ID will be required to enter the store that indicates that you are 19 years of age or older.
Cash, Visa, MasterCard, Debit, Visa Debit, MasterCard Debit are all accepted.
HST is charged on all purchases unless you are a Status First Nation and have a valid Status First Nation card that is presented at time of purchase.
Possibly. This will depend on the amount of customers in the store at the time of your visit. There are limitations on the maximum allowable customers in the store at any one time due to both fire and COVID-19 regulations.
Yes. There are approximately 25 parking spots available for store customers on site, located behind the store.
Provincial regulations only permit the purchase of a maximum of 30 grams of dried cannabis flower or the equivalent per visit.
No. Only recreational cannabis and cannabis accessories are sold at the store.
Medical cannabis through a prescription can only be sold by licensed cannabis producers direct by mail.
Yes. Cultivars used for medical purposes are also available in recreational forms. There is no difference in regulations pertaining to the growing of medical or recreational cannabis.
No refunds or exchanges on any cannabis products, bongs, vapes or pipes unless they are damaged. All other accessories may be returned in original packaging with a receipt.
For all cannabis product recalls please contact the Ontario Cannabis Store (OCS) at 1-888-910-0627.
No. The legal age for entry into a cannabis store is 19 years of age or older in Ontario.
Yes. Our budmasters are skilled professional cannabis experts who can guide and educate you on all of our cannabis products and accessories and their effects. They are easily identifiable in-store by uniform.
Online please contact us at 705-326-0960 to speak to a budmaster directly.
No. Customers are not allowed to sample any products prior to purchase. All cannabis product comes pre-packaged. If you are not sure of what products are right for you, please speak to one of our Budmasters or Supervisors prior to making your purchase decision.
You can either go online and make a purchase for pick up at the store or you can call the store directly at 705-326-0960 to check on the availability of a particular product or brand.
Rama Cannabis Online Store FAQ’s
Please see our online shop page.
I want to be sure of my purchase before I make my decision. How do I obtain more information to help me with my decision?
Please check our cannabis education section on our website for all things cannabis or call 705-326-0960 to speak to one of our budmaster experts who will help guide you with your purchase decision so that you are fully informed.
Access to our website is limited to those people who are 19 years of age and older. When an online order is being picked up at the store the purchaser must present valid government-issued photo ID indicating they are at least 19 years of age before entering the store for express pick-up. Only the purchaser who completed the online order can pick up the product at the store with valid ID.
When you place an order on-line, you will need to include your full name, telephone number and date of birth. This information will be retained for your use for the convenience and ease of re-ordering in the future. We would invite you to join our mailing list so we can keep you informed on what is new and all our upcoming promotions.
Unfortunately, all online orders are processed immediately on checkout. If you have made a mistake with your order you can simply place a new order for pick up. If the first order is not picked up within 24 hours it will be cancelled and refunded.
You have 7 days from the time of order placement to pick it up from the store. After 7 days all unclaimed orders will be cancelled and refunded.
No, we only offer in-store express pick up at this time.
You can pick up your online order at the store anytime during regular store hours after you have waited at least 15 minutes after you have placed your order.
When you arrive at the store, please park in the spots designated CURB SIDE PICKUP at the rear of the store and call 705-326-0960 to arrange for an BUDMASTER to bring your order out to you, if the order has been prepaid. Please have your photo ID and Status Card (if applicable) available for verification. The name on your ID must match the name on the order.
Not at this time but may in the future. Please check back to see when this would be available.
Yes. All of our prices are the same whether you purchase online or in-store.
Yes, only if you pay by cash at check-out. When you arrive at Rama Cannabis you must bring your Status Indian card and we will settle the transaction as tax-free.
Legal and Social Responsibility FAQ’s
Please refer to the province of Ontario guidelines and regulations regarding the consumption of cannabis at www.ontario.ca/page/cannabis-laws.
Please refer to the province of Ontario guidelines and regulations concerning cannabis consumption and driving at www.ontario.ca/page/cannabis-and-driving.
The best way to store cannabis is in a dark, dry, secure place.
– Store in a plastic bag
– Keep in a container too large for the amount of cannabis
– Store in a sunny place
– Store in a clear glass container
– Store in a fridge or freezer
Stored appropriately cannabis should last close to six (6) months.
The most secure method is under lock and key, especially when it comes to edibles.
Please refer to your local municipality for regulations regarding the consumption of cannabis in public spaces.
Yes. Only licensed producers are authorized to produce cannabis for consumption in Canada. Health Canada has imposed strict regulations for the production of cannabis. Cannabis that is produced by licensed producers is labeled with strain name (eg. Blue dream), strain type (indica, sativa or hybrid), chemical composition (eg: 18.5% thc, 3% cbd), and the producers name.
You can shop for all your recreational cannabis needs at Rama Cannabis knowing that we only sell legal, authorized cannabis products that are strictly tested for composition, safety and potency. This allows the consumer to make a more informed, safe decision about the nature of the effects.
If you are a “first-time” user of cannabis products or are trying a particular type of cannabis product or brand for the first time, it is recommended to start with either a small amount of cannabis or a cannabis product that has a low THC or CBD level. This is especially important with regards to edibles and beverages which take much longer to feel the effects of the cannabinoids. Once you have consumed a small amount and are waiting to see how body and mind are reacting you should then proceed slowly in consuming more cannabis so that you are in control of the process and the effects on your body.